Privacy Policy

Who is the Controller of your data?

The controller of your personal data is URBANITAE REAL ESTATE PLATFORM S. L. (hereinafter, the “Company”, “Urbanitae”), a Crowdfunding Platform with registered office in Madrid, Calle Castelló, nº 23, 1st Floor, Tax ID (CIF) B-88393962 and registered in the Mercantile Registry of Madrid, in Volume 37697, Folio 180, 1st entry.

You may contact Urbanitae whenever you deem it appropriate, through the aforementioned postal address, at the email address contacto@urbanitae.com or by phone at (+34) 911 23 25 22.

Urbanitae Data Protection Officer

Urbanitae has a Data Protection Officer who is responsible for supervising compliance with data protection regulations.

If you wish to raise any question on this matter, you may contact the Urbanitae DPO at any time by email at: contacto@urbanitae.com including: “For the attention of the DPO”.

For what purposes do we process your personal data?

Urbanitae will process all personal data to which it has access as a result of your visits to our website, through web forms or through the possible contracting of Urbanitae services. In any case, the personal data that Urbanitae may access will always be proportionate and not excessive, as well as necessary to fulfil the purpose for which they are requested.

The Urbanitae app collects location data, only if the user gives their explicit consent through the device settings, including in the background or when the app is closed, to enable the 'See projects near me' feature and to provide geolocation alerts about nearby real estate projects. Urbanitae does not sell this location data, does not share it with third parties unrelated to the provision of the service, and does not use it for advertising purposes.

  • Management of your participation in the corresponding crowdfunding project, either as an investor or as a developer. The legal basis for this processing is the management of the contractual relationship (art. 6.1.b GDPR). For detailed information on the processing of investors’ data, you may consult the document on Investor Data Protection Information.
  • Handling requests for information or queries received. The personal data provided in the queries you submit will be processed to handle your requests, as well as to improve the quality of the website and our services. The legal basis for this processing is your consent or, where applicable, pre-contractual information measures (art. 6.1.a and b GDPR).
  • Managing, where applicable, informative or commercial communications. Only if the data subject has given their consent in the box provided for this purpose or has expressly requested it through other means, the data you provide will be processed for promotional purposes by sending commercial communications by email or SMS. Likewise, Urbanitae may send you communications to guide you in completing the process if you do not complete it. The legal basis for this processing is your consent (art. 6.1.a GDPR).
  • If you do not wish to receive such commercial, advertising or promotional communications, whatever the channel used, you may communicate your decision at any time by email to contacto@urbanitae.com. Furthermore, we inform you that in each commercial communication you receive from Urbanitae you will be informed of the procedures available to object to the processing of your data for commercial purposes.
  • Cookies: Urbanitae uses its own and third-party cookies for analytical and advertising purposes and to facilitate browsing of the website. The legal basis for this processing differs depending on the purpose: in the case of necessary Cookies (those used for the operation of the website, without which the website would not work), it is based on contractual or pre-contractual measures (art. 6.1.b GDPR), and in the case of Cookies for analytical and advertising purposes, the legal basis is the consent of the data subject (art. 6.1.a GDPR). These Cookies make it possible to identify your activity on the service and build your preference profile in order to send you suitable advertising, both on the platform itself and outside it. Detailed information on the use of cookies can be found in our Cookie Policy.

How long do we keep your personal data?

Your personal data will be kept for as long as your request, operation or contractual relationship with Urbanitae remains in force and, in any case, duly blocked during the limitation period for actions arising from such relationships in order to comply with the required legal obligations and the formulation, exercise or defence of claims. If the request has been satisfied and there is no operational continuity with that person, or it is not necessary to keep their information for legal reasons, such data will be deleted within six (6) months from receipt of the request.

Regarding the retention of Cookies, the specific period is detailed in the Cookie Policy.

In the case of persons who have authorised the sending of commercial communications from Urbanitae, such information will be kept until the user revokes that authorisation or objects to receiving them. Each commercial communication includes information on how to unsubscribe from commercial communications and, in any case, you will be reminded every two years of your inclusion in the distribution lists so that you may object and stop being part of this database.

To whom do we disclose your data?

Urbanitae will not disclose your personal data to any entity without your express consent, unless we are legally obliged to do so, such as in the case of regulatory bodies of the sector for Investors or potential Investors, including: the Executive Service of the Commission for the Prevention of Money Laundering and Monetary Offences (SEPBLAC), authorities or official bodies of other countries, located both inside and outside the European Union, in the context of the fight against terrorist financing and serious forms of organised crime and the prevention of money laundering, the Bank of Spain, the Spanish National Securities Market Commission (CNMV), files relating to the fulfilment or non-fulfilment of monetary obligations, Courts, State Security Forces and Corps, the Tax Agency, etc.

Likewise, Urbanitae works with service providers, such as IT and web maintenance, hosting, development, payment, legal services and administrative agencies which, in the course of providing their services, access Urbanitae’s personal data. Urbanitae carefully selects and monitors these third parties, with whom it has signed data protection agreements under which they undertake to comply with a series of data protection obligations.

Security measures

Urbanitae declares that it has adopted all the necessary security measures to ensure the integrity, security and preservation of the personal data stored in its systems, in accordance with the provisions of current data protection regulations, recognising and appreciating the importance of the responsible use of this information.

What are your rights when you provide us with your data and how can you exercise them?

You may exercise the following data protection rights:

  • Right of access: you have the right to obtain confirmation as to whether or not we are processing personal data concerning you and, if so, to access such data.
  • Right to data portability: you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and to transmit it to another entity.
  • Right to rectification: you have the right to request the rectification of your data when it is inaccurate.
  • Right to erasure: you may request the erasure of your data when, among other reasons, the data is no longer necessary for the purposes for which it was originally provided.
  • Right to object: in certain circumstances, you may object to the processing of your personal data. In such a case, Urbanitae will stop processing the data, except for compelling legitimate grounds or the exercise of possible claims.
  • Right to restriction of processing: in certain circumstances established by current data protection regulations, you may request the restriction of the processing of your data.
  • Right to withdraw your consent: if you have given us your consent to send you commercial communications, you may withdraw it whenever you wish.

To exercise these rights, you may write to Urbanitae’s registered office at Calle Castelló nº 23, 28001, Madrid. The communication may also be sent by email to the address: contacto@urbanitae.com. In any case, you may always contact our DPO or the Spanish Data Protection Agency, the supervisory authority on the matter, with registered address at Paseo de la Castellana 141, Edificio Cuzco IV, 9th floor, 28046, Madrid, to consult any matter or file any complaint in order to safeguard your rights.

Changes to the Privacy Policy

Urbanitae reserves the right to modify this Privacy Policy, at its own discretion, as a result of legislative or case-law changes or changes in the doctrine of the Spanish Data Protection Agency.

We will inform you of such changes by publishing the amended Privacy and Data Protection Policy on the website itself, as well as by means of the corresponding notice on the home page.